Returns & Exchanges
At Phenom, we are dedicated to fueling your performance, which is why we offer a hassle-free 30-day return policy on all unworn gear and equipment. If your purchase doesn't help you reach your peak, we will make it right with a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is in its original, sellable condition.
- 3.Attach the Label
Download and print the prepaid shipping label provided by the portal and securely affix it to the outside of your package.
- 4.Ship and Track
Drop off your package at any authorized carrier location; once received at our facility, your refund will be processed within 5-7 business days.
